Comments/Ratings for a Single Item
'How about: 0 Poor 1 Below average 2 Average 3 Good 4 Excellent' well that is the best i've heard. using numbers is good idea too, so as not to upset people, then i guess you could rate 1, 2, 3, 4 or 5.
i think the rating system in place is just fine, what is the point of 'neutral', what is that, it isn't even a rating, and isn't 'none' pretty much the same.I will address the second, fourth, and fifth independent clauses of this sentence.
2. The point of a 'neutral' or 'average' rating is to allow users to express ambivalence.
4. Correct. As the system now stands, anyone can skim the rules of a game, think about it for thirty seconds, and proclaim that it's the best thing ever. But someone who has played a game numerous times, or analyzed in detail, and comes to the conclusion that it's nothing special (neither very good nor very bad) has no way to express that opinion and have it taken into account in the computation of the game's average rating. The fact that 'Neutral' or 'Average' is not a rating in the current system is the primary reason why change is desirable.
5. Correct. 'None' is not at all the same as 'Neutral' or 'Average'. 'None' is not a rating, communicates nothing about the user's opinion of a game, and has no effect on the average/overall rating. But a neutral rating would communicate something (i.e. that the user considers the game to be neither very good nor very bad) and does affect the overall rating.
In my opinion, in order for a rating system to be useful, it must include one rating which corresponds to neutrality, and at least two ratings on each side, so that both positive and negative opinions can be expressed with various degrees of intensity. The current system satisfies neither of these criteria and is therefore not useful. The proposed system satisfies both, and I think it could be useful if used properly (a big 'if'). It's interesting to note that the labels (ranging from 'Poor' to 'Excellent') are still biased toward boosting people's egos, but this is relatively unimportant: the meaning of the ratings is carried by their underlying numerical values, as long as it is clear which is the neutral rating.
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